Contact

OptiTech Automation (sole trader) · Torquay, Devon, UK

Get in touch

For general enquiries about the OptiTech Automation platform, please contact us at the details below. We aim to respond to all messages within one working day.

Email

hello@optitechautomation.co.uk

Business hours

Monday – Friday, 09:00 – 17:00 GMT

Response time

We aim to reply within one working day.

Mailing address

OptiTech Automation (sole trader)
Torquay
Devon
United Kingdom

Booking-specific queries

If your query relates to a specific booking — such as rescheduling, cancellation, or a question about your appointment — please contact the trade business directly using the details provided in your booking confirmation email.

OptiTech Automation provides the technology platform; the booked service is delivered by the business you have engaged. They are best placed to resolve appointment-related questions.

Privacy and data requests

For subject access requests, data deletion requests, or any other query under UK GDPR, please email:

privacy@optitechautomation.co.uk

We will acknowledge your request within 5 working days and provide a full response within 30 days, in accordance with our obligations under UK GDPR.

Complaints

If you have a complaint about our service or platform, please email hello@optitechautomation.co.uk with the subject line “Complaint”. We will acknowledge within one working day and aim to resolve all complaints within 5 working days.

If you remain unsatisfied after our internal complaints process, you may contact the Citizens Advice Consumer Service or the Information Commissioner’s Office (ICO) at ico.org.uk for data-related concerns.

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